JKN STORE Retsepile Tsoelopele.
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Privacy Policy

Privacy policy

Formal notice explaining how JKN Store collects, uses, stores, and protects customer and visitor information across the website and related services.

JKN STORE Retsepile Tsoelopele 30 Sandhurst Ave, New Germany, 3610 info@jknshop.co.za | +27 81 784 7715
Document type: Website privacy policy Effective date: 23 April 2026 Applies to: JKN Store website, customer accounts, orders, and support communication

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Please review this privacy policy carefully.

This privacy policy explains how JKN Store handles personal information submitted through the website, customer account activity, orders, deliveries, support interactions, and marketing communication.

1. Scope of this policy

This policy applies to personal information collected through the JKN Store website, account registration forms, checkout processes, customer service interactions, newsletter sign-ups, and related communications. By using the website, you acknowledge that your information may be processed in accordance with this policy and applicable law.

2. Information we collect

JKN Store may collect information you provide directly as well as information generated through your use of the website.

  • Identity information such as your full name.
  • Contact information such as email address, telephone number, and delivery address.
  • Transaction information including order details, payment references, invoices, and return requests.
  • Account information such as login credentials and saved preferences.
  • Technical and usage information such as device type, browser details, IP-related information, and website interaction data.

3. How information is used

Personal information is used only where reasonably necessary for the operation of JKN Store and the services requested by customers.

  • To create and manage customer accounts.
  • To process orders, payments, deliveries, returns, and support requests.
  • To communicate order updates, service notices, and account-related information.
  • To improve website performance, user experience, fraud prevention, and operational reporting.
  • To send store updates or marketing communication where the customer has opted in or where permitted by law.

4. Payment and transaction data

Payment processing may be handled through approved third-party payment partners or financing partners displayed on the website. JKN Store may receive transaction references, payment status updates, and limited billing information required to confirm, reconcile, or support an order, but sensitive payment credentials should be handled through secure payment interfaces rather than stored unnecessarily by JKN Store.

5. Delivery and fulfilment use

Customer information may be shared with logistics, courier, warehousing, or supplier fulfilment partners where required to dispatch, track, or complete an order. Only the information reasonably required for fulfilment should be shared for that purpose.

6. Marketing communication

Where customers subscribe to store updates or promotional communication, JKN Store may send newsletters, product updates, or selected offers. Customers may opt out of non-essential marketing communication at any time using the unsubscribe method included in the communication or by contacting JKN Store directly.

7. Cookies, analytics, and website performance

JKN Store may use cookies, analytics tools, and similar technologies to understand how visitors interact with the website, to maintain session functionality, to improve site performance, and to support operational decisions. These tools may collect technical and behavioural data associated with website usage.

8. Data security and retention

JKN Store takes reasonable administrative, technical, and organisational steps to protect personal information against unauthorised access, loss, misuse, or disclosure. Information is retained only for as long as reasonably necessary for operational, legal, tax, accounting, fraud prevention, or customer service purposes.

9. Access, correction, and customer rights

Customers may contact JKN Store to request access to personal information held about them, to request correction of inaccurate information, or to raise questions regarding how personal information is used. Requests may be subject to identity verification and any applicable legal limitations.

10. Third-party links and services

The website may contain references or links to third-party services, payment partners, content providers, or external websites. JKN Store is not responsible for the privacy practices of third-party websites or systems that are not operated by JKN Store, and customers should review those third-party privacy notices independently.

11. Policy updates

JKN Store may update this privacy policy from time to time to reflect operational changes, legal requirements, or service improvements. The updated version will apply from the published effective date shown on the document.

12. Contact details

If you have questions about this privacy policy or how JKN Store handles personal information, please contact:

This document is intended for operational website use and should be reviewed periodically to ensure alignment with current business, technical, and legal requirements.

JKN Store | Privacy Policy | Effective 23 April 2026